FAQ

At Marnesse, we want your shopping experience to feel as effortless as slipping into one of our dresses. Below you will find answers to the most common questions we receive. All orders are carefully prepared and shipped from the United Kingdom, with delivery times varying depending on your location. Standard shipping is complimentary, while express options are also available for those who wish to receive their pieces sooner.

If your purchase is not quite right, returns are simple. You may request a return within 14 days of delivery, provided the item is unworn and in its original condition. Once received, we will process a refund or exchange as swiftly as possible.

To help you select the perfect fit, each product page includes a detailed size guide. Should you need further assistance, our team is always ready to advise. Payments on our site are secure and encrypted, ensuring that your information remains safe at every step.

For any other questions, we invite you to contact us directly via our contact form or at shopmarnesse@gmail.com -  We are here to assist you, wherever the tide may take you.